Tuition and Payment
Payment Methods: We accept cash, checks, or credit card payments. Credit card payments are processed through Stripe. If you are paying through a monthly installment plan, you will set up your credit card through your MyMusicStaff student portal for monthly autopay. Please make checks payable to Gori Voice Studios, LLC.
Refunds: We do not issue refunds.
Discontinuing lessons (for monthly payment plans): Please give a full 30-days notice.
Payment terms and schedule:
Family Discount: We offer a 10% discount on our package plans for families with more than one enrolled student. Full tuition is due for the first family member enrolled, but tuition for subsequent family members is discounted 10% for that academic year.
Our primary mode of communication for studio news, updates, and events is by email.
Lesson Reminders: You may choose whether to receive your lesson reminders via email, text message, or both. Tuition Plan students may do this via their MyMusicStaff student portal page. Drop-in Students may do this when registering via Acuity.
We are happy to answer any student questions or concerns. Students may contact us through either email or phone calls to our studio at 301-946-6530. (Please note that this number cannot accept text messages.) We will reply to emails and phone calls within 24 hours whenever possible.
Studio Schedule and Time Considerations
Studio Closure Dates are set before the beginning of our academic year. Please refer to our Academic Year calendar.
Closures due to Inclement Weather: The studio will remain open so long as we have electricity and internet. In case of poor driving conditions, students may request online lessons in lieu of in-person lessons. If the studio must fully close, we will notify students via telephone or text message.
Cancellations with Advance Notice and Rescheduling
Tuition Students: You are welcome to cancel as many lessons as you wish and reschedule as possible subject to the following terms and conditions:
Drop-In Students: Drop-in lessons are paid at time of booking to secure your spot in the studio's schedule.
Late Cancellations, e.g. less than 48 hours notice
If you must cancel a lesson with less than 48 hours’ notice, you are welcome to take advantage of one of the following options:
Cancellations due to illness are subject to the policies listed above. Please do not come to an In-Person Lesson if you or any members of your household are showing any symptoms of communicable illness! If you must cancel with less than 48 hours’ notice, you may request either an Online Lesson or one of the Asynchronous options up to 2 hours before your scheduled lesson. Please refer also to our current COVID-19 policy and Liability Waiver.
If your regular teacher is unable to meet with you, our other teacher will serve as your substitute teacher during your regular lesson time. If both teachers are unavailable, we will offer you your choice of rescheduling the lesson or utilizing one of the Asynchronous Lesson options listed above.
Although we support your participation in shows and physical fitness activities like sports, we ask that you honor your commitment to your vocal studies by making your lessons a priority. If your schedule changes due to the addition of show rehearsals or sports practices, we will allow one permanent lesson time change per year, provided that a suitable time slot is available.
Studio Class open coaching session